What is it about?
This article describes the factors that influence healthcare workers to remain on the job during times of prolonged and intense stress. Findings indicate factors other than the usual satisfiers, such as salary, schedule, benefits, and so forth, are important for cementing commitment during crises. The roles of personal agency, supportive organization, social connections at work, and external connections and influence are explored.
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Why is it important?
Understanding how healthcare workers successfully meet the challenges of workplace crises may help employers adapt the workplace to better retain committed workers. We found that typical satisfiers, such as salary and benefits, are not as strong as agency, social interactions, and positive partnerships with management in motivating clinicians to remain on the job during crises.
Perspectives
The role that personal agency plays in keeping nurses on the job during system-wide crisis was a surprise to me. Although agency is not the same as autonomy, similarities to Daniel Pink's "Drive" are obvious. Nurses want to stay on the job as long as they can actually perform the job they believe is nursing.
Patricia Newcomb
Texas Health Resources
Read the Original
This page is a summary of: Thriving Through Calamity, JONA The Journal of Nursing Administration, June 2024, Wolters Kluwer Health,
DOI: 10.1097/nna.0000000000001441.
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