What is it about?

Manufacturing supply chains, such as the ones for smartphones, cars, clothing, and many other products are increasingly international, spanning many cultures. Our world is more connected than ever, but national and cultural differences exist that may influence the success of integrated supply chains. The question is how to improve their effectiveness and efficiency, accounting for possible cultural traits that may significantly affect the performance of global supply chains.

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Why is it important?

The results of this comparison suggest their practical applicability not only for supply chains but also for other efforts to integrate independent organizations closely across cultures.

Perspectives

This study shows, first, that supply chain integration has a positive effect on delivery performance across national cultures. Second, this relationship was affected by two national culture dimensions: uncertainty avoidance and future orientation. It was found that investments in supply chain integration are more beneficial for societies that score high on uncertainty avoidance, and low on the future-orientation scales. A secondary but important finding is the relative empirical efficacy of the Hofstede and GLOBE national culture frameworks.

Torsten Doering
University at Buffalo - The State University of New York

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This page is a summary of: Performance effects of supply chain integration: The relative impacts of two competing national culture frameworks, Cogent Business & Management, April 2019, Taylor & Francis,
DOI: 10.1080/23311975.2019.1610213.
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