What is it about?
We analysed the frequency of Request For Information (RFI), when they are generated and their turnaround time on a sample of 168 projects
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Why is it important?
Regardless of the origin of RFIs, there is no doubt RFIs are a necessary evil because while they are a critical project control tool, they require timely processing and response, and they can be potential sources of delays if response is slow,which can give rise to contractual claims.
Perspectives
Based on data from real word projects, we have been able to show that there is a strong economic imperative for efficient control of RFIs on projects. RFIs could constitute a significant area of productivity loss to the project and the industry at large. I hope that stakeholders in engineering and construction sector would take concrete steps to control RFIs. This could bring savings.
Ajibade AIBINU
University of Melbourne
Read the Original
This page is a summary of: Necessary evils: Controlling Requests for Information (RFIs) to reduce cost and improve margins, Construction Research and Innovation, October 2018, Taylor & Francis,
DOI: 10.1080/20450249.2018.1546976.
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