What is it about?
The article presents the results of field studies, analysing the perspectives of blockchain developers on decentralised service delivery and elaborating on unique algorithms for lifetime ledgers to reliably and safely record e-government transactions in an intrinsically cross-referenced manner. New interesting technological niches of service delivery and emerging models of related data management in the industry were proposed and further elaborated such as the generation of unique lifetime personal data profiles, blockchain-driven cross-referencing of e-government metadata, parallel maintenance of serviceable ledgers for data identifiers and phenomena of blockchain ‘black holes’ to ensure reliable protection of important public, corporate and civic information.
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Why is it important?
Blockchain promises to improve public service delivery. Blockchain-driven data management opens new opportunities to experiment with interesting collaborative and participatory e-government solutions. In this regard, this article presents the results of extensive field studies, which have been focused on collecting and analyzing the perspectives of professional blockchain experts and developers from different parts of the world. The study was aimed to identify and elaborate on blockchain-driven algorithms for a lifetime decentralized public service delivery model, especially in regard to the management of related cross-referenced ledgers among various stakeholders. The article elaborates on benefits, long-term implications and barriers associated with the development and adoption of new autonomous and decentralized service delivery registries among citizens, businesses and public agencies to reliably and safely record e-government interactions and transactions in an intrinsically distributed and cross-referenced manner. New interesting technological niches of service delivery and emerging models of related data management algorithms in the blockchain industry were proposed and further elaborated such as the generation of unique lifetime personal data profiles, blockchain-driven cross-referencing of e-government metadata, parallel maintenance of serviceable ledgers for data identifiers and phenomena of blockchain “black holes” to ensure reliable preservation, verification and retention of important public, corporate and civic information.
Perspectives
The growing number of professional software engineers and developers begin to pay special attention to the promise of blockchain to advance data management in various e-government ecosystems, creating a benevolent playground to brainstorm new peer-to-peer blockchain-driven solutions in public sector reforms. In this connection, the article presents the perspectives of various software developers and experts in the area in regard to the potential realization of lifetime blockchain-driven digital solutions and promotion of more effective and sustainable data management ecosystems in e-government. Such potential solutions could facilitate further debates on understanding and reconsidering the public value of blockchain-driven data governance practices, especially in regard to new decentralized lifetime public service delivery models. The aggregation of insights and views on detailed algorithms for these models from professionals in the area are important, especially from those who are directly engaged in developing related blockchain-driven platforms in both public and private sectors of the economy. These perspectives are often left beyond the radar of academic inquiries in related research. In this connection, the article sheds light on solutions which could be useful for e-government stakeholders to harness the promise of blockchain to develop more effective public service delivery mechanisms in the area. These solutions promise to be more decentralized and distributed by nature. As such this article presents the results of an empirical study about the perspectives of professional blockchain developers as well as e-government regulation and open data experts on the topic, analyzing and conceptualizing their opinions in a more holistic manner about the opportunity of blockchain technology to transform a traditional centralized public service delivery model and solve various challenges associated with it. By utilizing a more decentralized approach in the management of public data, the paper offered a tentative model for the further discussion and research in academic communities about the potential to create a lifelong solution for a blockchain-driven e-government data management ecosystem, which could be enhanced by inter-ledger networking, cross-referencing and cross-verification among both legal and physical entities and their digital data profiles. Finally, the article also elaborated on how the proposed decentralized public service delivery could benefit both society and governance in a practical sense and what potential socioeconomic and technological challenges e-government developers and practitioners could face along the way, providing a set of recommendations on how to overcome them in a detailed and illustrative manner.
Dr Maxat Kassen
Astana IT University
Read the Original
This page is a summary of: Blockchain and public service delivery: a lifetime cross-referenced model for e-government, Enterprise Information Systems, February 2024, Taylor & Francis,
DOI: 10.1080/17517575.2024.2317175.
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