Analysis of incident reports using quality management tools

What is it about?

Large integrated steel plants employ an effective safety management system and gather a significant amount of safety-related data. This research intends to explore and visualize the rich database to find out the key factors responsible for the occurrences of incidents. The study was carried out on the data in the form of investigation reports collected from a steel plant in India. The data were processed and analysed using some of the quality management tools like Pareto chart, control chart, Ishikawa diagram, etc. Analyses showed that causes of incidents differ depending on the activities performed in a department. For example, fire/explosion and process-related incidents are more common in the departments associated with coke-making and blast furnace.

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Why is it important?

The study may help the management of plant to take decisions by giving the best picture of different incidents happening at workplaces. This analysis will help practitioners to understand the major causes of incident occurrences.