What is it about?
The research tries to explain the contrasting pictures presented by two recent articles published in Public Management Review: Tonnisson and Wilson (2007 and Nemec, Merickova and Ochrana.
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Why is it important?
The data suggest that the research methodology has a major impact on the results, and in our case this factor is the main explanation for the differences between the results. Although the use of different research methodologies explains a lot of the inter-country variation in results, it does seem that the benchmarking situation, particularly for local service delivery in Czechia and Slovakia, is less satisfactory than in Estonia.
Perspectives
The article clearly demostrates that the research methodology may have a major impact on the results,
Professor Juraj Nemec
Masaryk University
Read the Original
This page is a summary of: Is the Estonian Municipal Benchmarking Really Better?, Public Management Review, May 2011, Taylor & Francis,
DOI: 10.1080/14719037.2010.525036.
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