What is it about?
This study investigates the adoption of Twitter by Australian listed companies for disseminating marketing information (including corporate promotion) and for directly interacting with consumers.
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Why is it important?
Overall, our results indicate that the level of a company's access to resources can influence their adoption of a new technology and the manner in which it is used. This study calls for further clarification of regulation regarding marketing communication on social media and experience sharing between industry practitioners.
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This page is a summary of: The adoption of new technology by listed companies: the case of Twitter, Technology Analysis and Strategic Management, October 2017, Taylor & Francis,
DOI: 10.1080/09537325.2017.1385759.
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