What is it about?
Our study estimates the operating efficiency of select Indian banks for a period of 5 years and identifies the inefficient banks. Then it investigates the relationship between intellectual capital and bank performance.
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Why is it important?
Our findings show that out of the three components of intellectual capital, only human capital efficiency is positively and significantly associated with operational efficiency while structural capital and finance capital have a negative impact on the efficiency of banks. The study concludes that to achieve competitive edge banks should invest in their human capital
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This page is a summary of: Intellectual capital and firm performance: evidence from Indian banking sector, Applied Economics, July 2019, Taylor & Francis,
DOI: 10.1080/00036846.2019.1645283.
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