What is it about?

This study explores how communication and commitment together enhance the value-adding role of venture capital (VC) and improve portfolio firm performance. Moving beyond financial views, it examines the relational mechanisms through which VCs drive growth. Using data from entrepreneurs and investors, the study argues that open dialogue and mutual engagement foster trust and alignment, highlighting that these relational dynamics play a central role in strengthening venture outcomes. The study shows that communication and commitment work as complementary forces in the VC–entrepreneur relationship. High-quality communication ensures smooth knowledge flow and effective feedback, while strong commitment drives both sides to act on insights and persist through challenges. Together, they enable VCs to deliver non-financial value—strategic advice, networks, and managerial support—that improves firm performance. When either element is weak, these benefits remain limited. The findings underscore that venture capital’s true contribution extends far beyond funding. It depends on the relational infrastructure that allows investors and entrepreneurs to collaborate effectively toward shared objectives. By demonstrating that the synergy between communication and commitment enhances VC value-adding activities—and through them, firm performance—this research provides a clear roadmap for building productive, trust-based investment partnerships that drive entrepreneurial success.

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Why is it important?

This study is unique in empirically demonstrating the joint effects of communication and commitment on the value-added contributions of venture capital and, ultimately, portfolio company performance. By integrating relational dynamics into models of VC effectiveness, it advances understanding of how interpersonal processes—not just financial capital—determine venture outcomes. The research highlights communication and commitment as mutually reinforcing mechanisms that unlock the developmental potential of venture investment. It is also timely, given the increasing complexity of venture ecosystems where remote collaboration, diverse investor syndicates, and rapid innovation cycles challenge coordination. In this environment, relational quality becomes a decisive competitive advantage. The study’s insights show that cultivating communication-driven commitment enables VCs to serve not only as financiers but as strategic partners—helping startups convert investment into sustainable growth, learning, and long-term performance.

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This page is a summary of: Executive forum: How entrepreneurial company performance can be improved through venture capitalists' communication and commitment, Venture Capital, July 2005, Taylor & Francis,
DOI: 10.1080/13691060500258943.
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