What is it about?
Resident-tourist interaction can be injurious to tourists’ stay experience and wellbeing. Harmful behaviors towards tourists often stem from implicit biases. This paper reports how mindfulness benefits other-oriented interpersonal character strengths (self-transcendence in our study), thereby reducing tourist stereotypes while expanding residents’ hospitality.
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Why is it important?
Understanding residents' psychological processes that benefit tourists interests is critical to designing workable interventions in service of tourism development. Our finding that resident mindfulness promotes harmonious host-tourist interaction is key to the path towards tourism sustainability.
Perspectives
The COVID-19 pandemic exacerbated residents' hostilities towards tourists. We know tourists are eager to hit the roads again (revenge tourism), and tourism flow is projected to return to pre-pandemic levels by the end of 2024. But residents may not be as eager to receive tourists. As tourism picks up, some destinations have witnessed residents' protestations against tourists' presence. It is my hope that our results offer destination management organizations (DMOs) what they need to manage residents' negative attitudes towards tourism.
Collins Opoku Antwi
Zhejiang Normal University
Read the Original
This page is a summary of: Expanding self, breaking stereotypes, and building hospitality: resident mindfulness’ role in host-tourist interaction, Journal of Sustainable Tourism, May 2024, Taylor & Francis,
DOI: 10.1080/09669582.2024.2357373.
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