What is it about?

This paper looks at the usefulness of ChatGPT, an artificial intelligence software, as a clinical tool for speech-language pathologists. To see how accurate ChatGPT is at answering clinical questions, nine university-based communication sciences and disorders (CSD) researchers with expertise in different areas developed questions of varying difficulty—basic, advanced, research-based clinical questions, and general CSD. They asked ChatGPT these questions and then rated its answers for accuracy on a 6-point scale and for completeness on a 3-point scale. The results show that, on average, ChatGPT can provide highly accurate and complete answers to many questions (based on expert ratings). However, the spread of scores also shows that more than half of its answers were not entirely accurate, and nearly half were not fully complete.

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Why is it important?

This study shows that although ChatGPT can quickly provide answers that experts find accurate, it cannot be relied on for fully accurate or complete information, especially for complex clinical questions. Using ChatGPT to make clinical decisions can be risky for students or less experienced clinicians who may not recognize mistakes in its responses.

Perspectives

This research project offered a valuable opportunity for researchers from different subfields of speech-language pathology to collaborate and assess, for the first time, the effectiveness of ChatGPT as a tool in clinical decision-making. The results suggest that while ChatGPT has the potential to assist in clinical decision-making, it should not be relied upon solely, and human clinicians must continue to be involved.

Vijayachandra Ramachandra
Marywood University

Read the Original

This page is a summary of: ChatGPT Responses to Questions About Clinical Decision Making: A Preliminary Analysis of Accuracy and Completeness, American Journal of Speech-Language Pathology, August 2025, American Speech-Language-Hearing Association (ASHA),
DOI: 10.1044/2025_ajslp-24-00490.
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