What is it about?
Frontline ambulance service personnel experience a range of intense emotions while working. We have found, using post-shift voice diaries and interviews, that paramedics' emotional expressions can influence their partners' emotions and behaviour in a range of ways. Emotional contagion and interpersonal emotional regulation were two interpersonal emotional process demonstrated by this paramedic cohort. We have also identified factors that may impact the tendency for this interpersonal emotional influence to occur.
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Why is it important?
The results from this study can be used by ambulance service trusts to better understand and improve the emotional relationships of their frontline dyads. By showing that interpersonal emotional influence is present in these relationships and identifying factors that can impact the propensity for these processes to occur, it allows for facilitative changes to be made to promote positive emotional environments and subsequently an improved performance and well-being.
Perspectives
These participants undertake a very stressful and intense job, and it was really interesting to investigate the social considerations of their role in more depth. The applied focus of this research project and the support from the participating Ambulance Service Trusts ensures that these results can be used effectively by real-world stakeholders.
Alexander Freemantle
University of Portsmouth
Read the Original
This page is a summary of: An exploration of within-dyad interpersonal emotional influence in the ambulance service., Sport Exercise and Performance Psychology, November 2022, American Psychological Association (APA),
DOI: 10.1037/spy0000310.
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