What is it about?

This study examines how work–family conflict—the strain from work interfering with family life—reduces job performance through lowered engagement. When employees feel work harms family well-being, they lose energy, focus, and enthusiasm. However, career satisfaction buffers this effect by restoring motivation and stability. Employees who feel positive about their career progress stay more engaged and productive, even under competing work and family pressures. Using three-wave, time-lagged data from employees in Pakistani organizations, the study finds that work–family conflict reduces job performance by lowering engagement. However, this effect is weaker for employees satisfied with their career development, who view challenges as temporary and worthwhile for future growth. Career satisfaction helps sustain dedication and effort even when personal demands interfere, acting as a stabilizing resource against work–family strain. For organizations, the findings underscore that work–family tension can quietly erode performance if left unaddressed. Supporting employees’ career development—through mentoring, growth opportunities, and recognition—can help preserve engagement during demanding periods. Managers can also mitigate conflict by promoting work–life balance initiatives that allow employees to meet both professional and family responsibilities without burnout.

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Why is it important?

This research is unique in identifying work engagement as the psychological mechanism linking work–family conflict to job performance, while also highlighting career satisfaction as a critical buffer. It enriches conservation of resources theory by showing that personal and career-related resources help employees recover from the resource drain caused by stress that spills over from work into home life. The study is timely as modern employees increasingly struggle to balance work intensity with family obligations. In Pakistan and similar cultural contexts, where family cohesion and professional dedication are both highly valued, the findings show that organizations can protect performance by nurturing employees’ sense of career growth and accomplishment. The message is clear: when work pressures threaten to invade home life, feeling fulfilled in one’s career can keep motivation and engagement intact.

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This page is a summary of: Experiencing conflict, feeling satisfied, being engaged: Limiting the detrimental effects of work–family conflict on job performance, Journal of Management & Organization, September 2020, Cambridge University Press,
DOI: 10.1017/jmo.2020.18.
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