What is it about?
This article discusses the relationship between workers and Artificial Intelligence (AI) in the workplace. While AI can improve a worker's abilities, some workers may feel threatened by it. However, workers typically only lose specific skills to AI, and they still retain essential ones. To coexist, workers must have technical, human, and conceptual skills. Technical skills help, but human and conceptual skills are more crucial for successful AI and worker interactions.
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Why is it important?
This paper highlights the existential argument for workers' trust in workplace AI and its implications on human skills. It identifies requisite skills for workers to coexist with AI and categorizes them under technical, human, and conceptual skills. It emphasizes the need to promote a symbiotic relationship between workers and AI systems to realize the transformational strengths of AI. The study extends previous analyses by identifying the skills workers must develop and the abilities to give up to AI, which is crucial in the highly digitized working environment.
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This page is a summary of: Worker and workplace Artificial Intelligence (AI) coexistence: Emerging themes and research agenda, Technovation, June 2023, Elsevier,
DOI: 10.1016/j.technovation.2023.102747.
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