What is it about?
To explore soft leadership to engage employees effectively.
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Why is it important?
It emphasizes the philosophy of “employee first, customer second, and shareholder third.” It concludes that employee engagement is a two-way street.
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This page is a summary of: Soft Leadership and Engaged Leadership, January 2018, Springer Science + Business Media,
DOI: 10.1007/978-3-319-72221-4_16.
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