What is it about?
Motivated by several nonprofit organizations (NPOs) that support and serve distressed individuals, we study the impact of scalability on the service design of resource-constrained NPOs who need to balance advisory and service delivery efforts to maximize their social impact.
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This page is a summary of: The Impact of Scalability on Advisory and Service Delivery Efforts of Nonprofits, January 2022, Springer Science + Business Media,
DOI: 10.1007/978-3-030-75166-1_13.
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