All Stories

  1. How important are environmentally unsustainable non-essential hotel service components to tourists? A discrete choice experiment.
  2. Targeted interception theory of behaviour change as a basis for developing effective behaviour change interventions in tourism
  3. Communicating default changes to hotel room cleaning without reducing guest satisfaction
  4. Leveraging social norms and empathy to entice hotel guests to reduce carbon emissions by setting the room air conditioner to higher temperatures in summer
  5. “Crikey! Let’s keep it cozy like a joey in a pouch– not too hot or cold!” Can humour or compassion encourage sustainable heater use at hotels?
  6. Is the pursuit of pleasure on vacation a barrier to environmentally sustainable behaviour?
  7. Communicating default changes without reducing guest satisfaction - “At our hotel, you control which days we clean your room”
  8. If you want to learn about real behaviour, measure real behaviour
  9. NOT JUST A TOKEN EFFORT (NjATE) - A sector-wide benefit-focused token-trading approach to incentivise regenerative tourism
  10. An Extended Pre-testing Protocol in the Lead-up to Field Studies
  11. Contributing to SDG12 by making tourism consumption and production more environmentally sustainable
  12. On the Importance of Field Studies for Testing Theory-Driven Behavioral Change Interventions in (Sustainable) Tourism
  13. Identifying segment-specific barriers to ordering environmentally sustainable plant-based meat dishes in restaurants
  14. Guiding people to take less food from the buffet: Two survey experiments that illustrate a new simulated buffet scenario
  15. “Hi, I’m Terri Towel. Please reuse me” Can anthropomorphising towels prompt tourists to reuse them?
  16. A typology of quantitative approaches to discovery
  17. DOES EVERY HOTEL ROOM NEED A MINIFRIDGE? Empirical evidence from consumer self-reports and an automatic sensor-based system measuring electricity consumption and guest use
  18. How can restaurants entice patrons to order environmentally sustainable dishes? Testing new approaches based on hedonic psychology and affective forecasting theory
  19. On the importance of field studies for testing theory-driven behavioral change interventions in (sustainable) tourism
  20. Demystifying the Journal Review Process: An Editor’s Observations
  21. A sharing-based approach to enticing tourists to behave more environmentally friendly
  22. Imprecise wording in academic articles routinely overstates the validity of research findings
  23. The Comparative Effectiveness of Interventions Aimed at Making Tourists Behave in More Environmentally Sustainable Ways: A Meta-Analysis
  24. Drivers of pro-environmental consumer behaviour – Time for new theories?
  25. Does enjoyment focus prevent pro-environmental behaviours?
  26. Should the risk of social desirability bias in survey studies be assessed at the level of each pro-environmental behaviour?
  27. Why targeting attitudes often fails to elicit sustainable tourist behaviour
  28. Theory-derived messages to entice consumers to voluntarily waive daily hotel room cleans
  29. Demystifying the Journal Review Process: An Editor’s Observations
  30. Tourist behaviour change for sustainable consumption (SDG Goal12): Tourism Agenda 2030 Perspective article
  31. Waste production patterns in hotels and restaurants: An intra-sectoral segmentation approach
  32. Reducing In-Room Heater Electricity Consumption at a Residential University College through IoT-Nudging
  33. THE POWER OF RESPECT FOR AUTHORITY AND EMPATHY – Leveraging Non-Cognitive Theoretical Constructs to Trigger Environmentally Sustainable Tourist Behaviour?
  34. Types of knowledge creation in tourism research
  35. Do employees hold the key to environmental sustainability in tourism businesses? Empirical evidence from a field study
  36. Do instructional manipulation checks measure inattention or miscomprehension?
  37. Tourist behaviour change for sustainable consumption (SDG Goal12): Tourism Agenda 2030 Perspective article
  38. Tourism and Emerging Infectious Diseases: More Connections Than First Meet the Eye
  39. Defining and Operationalizing Eight Forms of Eudaimonia and Hedonia and Assessing Tourism-Specific Context-Dependency
  40. Do employees hold the key to environmental sustainability in tourism businesses? Empirical evidence from a field study
  41. TRAVEL CAREER OR CHILDHOOD TRAVEL HABIT? Which Explains Adult Travel Behaviour?
  42. Do instructional manipulation checks measure inattention or miscomprehension?
  43. A review of air travel behavior and climate change
  44. Monitoring environmental performance in tourism
  45. Delivery or desirability of benefits? Predicting the effectiveness of egoistic and altruistic message appeals for recycled water use
  46. Are 10,752 journal articles per year too many?
  47. The value of environmentally unsustainable hotel service components to guests - A discrete choice experiment
  48. SOLIDARITY TOURISM - How can tourism help the Ukraine and other war-torn countries?
  49. Item-level test-retest-reliability: a complementary quality assurance protocol for survey measurement scales in the social sciences
  50. PROGRESS IN FIELD EXPERIMENTATION FOR ENVIRONMENTALLY SUSTAINABLE TOURISM – A knowledge map and research agenda
  51. Biting Off More Than They Can Chew: Food Waste at Hotel Breakfast Buffets
  52. Are hedonia and eudaimonia higher on vacation than at home? Initial empirical evidence and a toolbox for future research
  53. Do Pro-environmental Appeals Trigger Pro-environmental Behavior in Hotel Guests?
  54. May I sleep in your bed? Getting permission to book
  55. Maximizing participation from online survey panel members
  56. TOURISM AND VACCINE HESITANCY
  57. 5/7-point “Likert scales” aren't always the best option
  58. “I know what you’re going to ask me” Why respondents don’t read survey questions
  59. 5/7-POINT “LIKERT SCALES” AREN’T ALWAYS THE BEST OPTION Their validity is undermined by lack of reliability, response style bias, long completion times and limitations to permissible statistical procedures
  60. Enabling people with impairments to use Airbnb
  61. Making cause-related corporate social responsibility (CSR) count in holiday accommodation choice
  62. On the heterogeneity of preferences for disability services
  63. The Attitude-Behaviour Gap in Sustainable Tourism
  64. Drivers of plate waste: A mini theory of action based on staff observations
  65. A review of research into paid online peer-to-peer accommodation
  66. Does Eco Certification Sell Tourism Services? Evidence from a Quasi-Experimental Observation Study in Iceland
  67. Market Segmentation Analysis in Tourism: A Perspective Paper
  68. Survey Research in Tourism: A perspective paper
  69. The formation and functioning of the Airbnb neo-tribe
  70. A review of experiments in tourism and hospitality
  71. On the Heterogeneity of Preferences for Disability Services
  72. Which types of product attributes lead to aviation voluntary carbon offsetting among air passengers?
  73. HABIT DRIVES SUSTAINABLE TOURIST BEHAVIOUR
  74. On the heterogeneity of preferences for disability services
  75. Context- and culture-dependent behaviors for the greater good: a comparative analysis of plate waste generation
  76. Assessing the carbon footprint of tourism businesses using environmentally extended input-output analysis
  77. Can publicly visible pro-environmental initiatives improve the organic environmental image of destinations?
  78. Assessing the carbon footprint of tourism businesses using Environmentally Extended Input-Output analysis
  79. Improving the stability of market segmentation analysis
  80. Carbon labels on restaurant menus: do people pay attention to them?
  81. Do tourists notice social responsibility information?
  82. Reducing the plate waste of families at hotel buffets – a quasi-experimental field study
  83. Conceptualizing vacation dedication
  84. Does hosting on Airbnb offer hosts vacation-like benefits? Proposing a reconceptualization of peer-to-peer accommodation
  85. Drivers of Plate Waste at Buffets: A Comprehensive Conceptual Model Based on Observational Data and Staff Insights
  86. Which types of product attributes lead to aviation voluntary carbon offsetting among air passengers?
  87. The tourism industry’s reaction to existential disruption – The role of normative, cognitive and relational expectations during recovery
  88. The excuses tourists use to justify environmentally unfriendly behaviours
  89. Context- and culture-dependent behaviours for the greater good: A comparative analysis of plate waste generation
  90. The excuses tourists use to justify environmentally unfriendly behaviours
  91. Cognitive load reduction strategies in questionnaire design
  92. How host responses to negative guest reviews affect booking-specific risk perception, stated booking likelihood, confidence in service delivery and perception of Airbnb – An experimental study (response to reviews)
  93. Maximising participation from online survey panel members
  94. The evolution of Airbnb regulation - An international longitudinal investigation 2008–2020
  95. Cognitive load reduction strategies in questionnaire design
  96. The formation and functioning of the Airbnb neo-tribe. Exploring peer-to-peer accommodation host groups
  97. How many manuscripts should I review for journals? Paying it forward to our academic children and our academic children yet unborn
  98. The shuttle bus survey: Achieving higher response rates in (longitudinal) guest surveys
  99. Reducing the plate waste of families at hotel buffets – A quasi-experimental field study
  100. Designing for more environmentally friendly tourism
  101. Why quantitative papers based on primary data get desk-rejected by Annals of Tourism Research
  102. Changing service settings for the environment: How to reduce negative environmental impacts without sacrificing tourist satisfaction
  103. A pro-active model of journal editing
  104. Eat Up! Prevention of Plate Waste in Tourism and Hospitality - A Perspective Paper
  105. Sharing economy and peer-to-peer accommodation A perspective paper
  106. Why quantitative papers based on primary data get desk-rejected by Annals of Tourism Research
  107. “To clean or not to clean?” Reducing daily routine hotel room cleaning by letting tourists answer this question for themselves
  108. Reduce reuse … and don’t recycle! On text reuse in academic articles
  109. BRILLIANCE IS SUCCINCT - Embrace and respect the short communication
  110. Does hosting on Airbnb offer hosts vacation-like benefits? Proposing a reconceptualization of peer-to-peer accommodation
  111. Sharing economy and peer-to-peer accommodation – a perspective paper
  112. A post-COVID-19 model of tourism and hospitality workforce resilience
  113. COVID19 and Airbnb – Disrupting the disruptor
  114. Eat up! Prevention of plate waste in tourism and hospitality: a perspective paper
  115. CORONAVIRUS AND AIRBNB – Disrupting the Disruptor
  116. THE EVOLUTION OF AIRBNB REGULATION - An International Longitudinal Investigation 2008-2020
  117. ACTIONS SPEAK LOUDER THAN WORDS - Publicly visible environmentally sustainable initiatives improve organic destination image
  118. Designing for more environmentally friendly tourism
  119. THE SHUTTLE BUS SURVEY Achieving higher response rates in (longitudinal) guest surveys.
  120. A pro-active model of journal editing
  121. A review of experiments in tourism and hospitality
  122. Making cause-related corporate social responsibility (CSR) count in holiday accommodation choice
  123. Maximizing participation from online survey panel members
  124. What is vacation dedication?
  125. Improving the stability of market segmentation analysis
  126. Carbon labels on restaurant menus: do people pay attention to them?
  127. Survey research in tourism: a perspective paper
  128. “To Clean or Not to Clean?” Reducing Daily Routine Hotel Room Cleaning by Letting Tourists Answer This Question for Themselves
  129. Reduce reuse … and don't recycle!
  130. Market segmentation analysis in tourism: a perspective paper
  131. Drivers of plate waste
  132. Enabling people with impairments to use Airbnb
  133. Brilliance is succinct: Embrace and respect the short communication
  134. Changing service settings for the environment
  135. A review of research into paid online peer-to-peer accommodation
  136. “I know what you’re going to ask me” Why respondents don’t read survey questions
  137. Do tourists notice social responsibility information?
  138. The changing importance of vacations: Proposing a theoretical explanation for the changing contribution of vacations to people’s quality of life
  139. A reflection on survey research in hospitality
  140. A good graph is worth a thousand numbers
  141. Carer Factors Associated with Foster-Placement Success and Breakdown
  142. Identifying superfluous survey items
  143. Instructional Manipulation Checks: A longitudinal analysis with implications for MTurk
  144. Food tourism subsegments: A data-driven analysis
  145. Public acceptance of recycled water
  146. A Sharing-Based Approach to Enticing Tourists to Behave More Environmentally Friendly
  147. Airbnb and its Competitors
  148. Communication-Regulated Social Systems
  149. Do Hosts Discriminate?
  150. Drivers of Price in City Destinations: Vienna
  151. Entrepreneurship Opportunities
  152. Environmental Sustainability
  153. Facilitating Events
  154. Filling Infrastructure Gaps
  155. Guests with Disabilities
  156. Helping when Disaster Hits
  157. How Airbnb Captures and Disseminates Value
  158. How Airbnb Creates Value
  159. Networks and Hosts – a Love-Hate Relationship
  160. Networks in China
  161. Political Activism
  162. Regulatory Reactions Around the World
  163. Socialising New Guests
  164. The Business Model
  165. The Impact on Employment
  166. The Multi-Family Travel Market
  167. The Sharing Economy
  168. Types of Network Members
  169. Unique Features of the Networks
  170. Will Networks Become One-stop Travel Shops?
  171. Environmental Sustainability
  172. Guests with Disabilities
  173. Political Activism
  174. Drivers of pro-environmental tourist behaviours are not universal
  175. What can agencies do to increase foster carer satisfaction?
  176. Substitutable by peer-to-peer accommodation networks?
  177. Visiting friends or relatives?
  178. Using segment level stability to select target segments in data-driven market segmentation studies
  179. Biting Off More Than They Can Chew: Food Waste at Hotel Breakfast Buffets
  180. How to Avoid Random Market Segmentation Solutions
  181. May I sleep in your bed? Getting permission to book
  182. PC, Phone or Tablet?: Use, Preference and Completion Rates for Web Surveys
  183. Framing Advertisements to Elicit Positive Emotions and Attract Foster Carers: An Investigation Into the Effects of Advertising On High-Cognitive-Elaboration Donations
  184. Improving carbon offsetting appeals in online airplane ticket purchasing: testing new messages, and using new test methods
  185. Do Pro-environmental Appeals Trigger Pro-environmental Behavior in Hotel Guests?
  186. Using peer-to-peer networks in destination crisis management
  187. What makes foster carers think about quitting? Recommendations for improved retention of foster carers
  188. Methods in Segmentation
  189. Increasing Civic Engagement Through Market Segmentation
  190. Preventing tourists from canceling in times of crises
  191. Which hotel guest segments reuse towels? Selling sustainable tourism services through target marketing
  192. Measuring environmentally sustainable tourist behaviour
  193. An untapped gold mine? Exploring the potential of market basket analysis to grow hotel revenue
  194. Communicating to culture audiences
  195. Someone’s been sleeping in my bed
  196. Communicating with parents of obese children: which channels are most effective?
  197. Research in a culturally diverse world: reducing redundancies, increasing relevance
  198. Tourist segments' justifications for behaving in an environmentally unsustainable way
  199. Uptake of resource efficiency measures among European small and medium-sized accommodation and food service providers
  200. In a Galaxy Far, Far Away . . . Market Yourself Differently
  201. Public acceptance and perceptions of alternative water sources: a comparative study in nine locations
  202. Increasing sample size compensates for data problems in segmentation studies
  203. Comparing association grids and 'pick any' lists for measuring brand attributes
  204. In future, I would love to see … a reflection on the state of quantitative tourism research
  205. Does eco certification sell tourism services? Evidence from a quasi-experimental observation study in Iceland
  206. The hybrid tourist
  207. Crisis-resistant tourists
  208. Response style corrected market segmentation for ordinal data
  209. A Conceptual Framework of Skilled Female Migrant Retention
  210. The readability of articles in tourism journals
  211. Beyond temporal reflections in thanatourism research
  212. The characteristics of potential environmental volunteers: implications for marketing communications
  213. Do Satisfied Tourists Really Intend to Come Back? Three Concerns with Empirical Studies of the Link between Satisfaction and Behavioral Intention
  214. Why the Level-Free Forced-Choice Binary Measure of Brand Benefit Beliefs Works So Well
  215. Segmenting Australian online panellists based on volunteering motivations
  216. Market, tourist
  217. Word-of-Mouth Segments
  218. Corrigendum to “What affects public acceptance of recycled and desalinated water?” [Water Res. 45 (2) (2011) pp. 933–943]
  219. The attitude–behaviour gap in sustainable tourism
  220. Tourism marketing research: Past, present and future
  221. Branding water
  222. A PSYCHOLOGICAL PROFILE OF POTENTIAL YOUTH MENTOR VOLUNTEERS
  223. The diamond professor: a portrait of Josef Mazanec
  224. Including Don't know answer options in brand image surveys improves data quality
  225. Using graphical statistics to better understand market segmentation solutions
  226. Dynamic, Interactive Survey Questions Can Increase Survey Data Quality
  227. Can tourists easily choose a low carbon footprint vacation?
  228. “Translating” between survey answer formats
  229. Required Sample Sizes for Data-Driven Market Segmentation Analyses in Tourism
  230. Competition or collaboration? The effect of non-profit brand image on volunteer recruitment strategy
  231. Heterogeneity in risk and safety perceptions of international tourists
  232. Quality of life and tourism: A conceptual framework and novel segmentation base
  233. TOURISM MARKET SEGMENTATION: A STEP BY STEP GUIDE
  234. Asking Good Survey Questions
  235. Newspaper coverage of water issues in Australia
  236. Informing destination recommender systems design and evaluation through quantitative research
  237. One legacy of Mazanec: binary questions are a simple, stable and valid measure of evaluative beliefs
  238. Building tourism knowledge through quantitative analysis: the legacy of Josef Mazanec
  239. Attracting Volunteers in Highly Multicultural Societies: A Marketing Challenge
  240. Heterogeneity Among Potential Foster Carers: An Investigation of Reasons for Not Foster Caring
  241. Validly Measuring Destination Image in Survey Studies
  242. Water conservation behavior in Australia
  243. Impulse purchasing in tourism – learnings from a study in a matured market
  244. Harvesting the “Business Test Trip”: Converting Business Travelers to Holidaymakers
  245. The science of attracting foster carers
  246. Community acceptance of recycled water: can we inoculate the public against scare campaigns?
  247. The contribution of vacations to quality of life
  248. 'Pick any' measures contaminate brand image studies
  249. Quality-of-Life and Travel Motivations: Integrating the Two Concepts in the Grevillea Model
  250. Personality and Motivation Matter in Touring Holidays: A Preliminary Investigation Into Heterogeneity Among Touring Travelers
  251. Key drivers of airline loyalty
  252. Voluntary relocation – An exploration of Australian attitudes in the context of drought, recycled and desalinated water
  253. Self‐congruity and volunteering: a multi‐organisation comparison
  254. Hope for the Future: Identifying the Individual Difference Characteristics of People Who Are Interested In and Intend To Foster-Care
  255. Does water context influence behaviour and attitudes to water conservation?
  256. Biclustering
  257. The sustainability–profitability trade-off in tourism: can it be overcome?
  258. What affects public acceptance of recycled and desalinated water?
  259. Quick, simple and reliable: forced binary survey questions
  260. Quick, simple and reliable: forced binary survey questions
  261. Short-haul city travel is truly environmentally sustainable
  262. Identifying tourists with smaller environmental footprints
  263. Self-Congruity Theory: To What Extent Does It Hold in Tourism?
  264. The effect of information on public acceptance – The case of water from alternative sources
  265. Acceptance of water alternatives in Australia – 2009
  266. Water alternatives-who and what influences public acceptance?
  267. When public opposition defeats alternative water projects – The case of Toowoomba Australia
  268. Different Tourists-Different Perceptions of Different Cities
  269. Chapter 13 Desalinated Versus Recycled Water: What Does the Public Think?
  270. Australians’ Water Conservation Behaviours and Attitudes
  271. Beyond Ecotourism: The Environmentally Responsible Tourist in the General Travel Experience
  272. Understanding the Australian environmental volunteering market: A basis for behavioural change and a sustainable future
  273. Understanding behaviour to inform water supply management in developed nations – A review of literature, conceptual model and research agenda
  274. Can Australian Universities Take Measures to Increase the Lecture Attendance of Marketing Students?
  275. Not Just Any Volunteers: Segmenting the Market to Attract the High Contributors
  276. Drinking water from alternative water sources: differences in beliefs, social norms and factors of perceived behavioural control across eight Australian locations
  277. Evaluation of structure and reproducibility of cluster solutions using the bootstrap
  278. Does Cultural Background Affect Volunteering Behavior?
  279. Marketing in non‐profit organizations: an international perspective
  280. Does one size fit all? The suitability of answer formats for different constructs measured
  281. STRINGS ATTACHED: NEW PUBLIC MANAGEMENT, COMPETITIVE GRANT FUNDING AND SOCIAL CAPITAL
  282. Methodological reasons for the theory/practice divide in market segmentation
  283. Response Style Contamination of Student Evaluation Data
  284. Desalinated versus recycled water: Public perceptions and profiles of the accepters
  285. Tourism Segmentation by Consumer-Based Variables
  286. Are Green Tourists a Managerially Useful Target Segment?
  287. The Effect of Funding Changes on Public Sector Nonprofit Organizations: The Case of Bushcare NSW
  288. Environmentally Friendly Behavior
  289. Selective marketing for environmentally sustainable tourism
  290. Online Versus Paper
  291. The low stability of brand-attribute associations is partly due to market research methodology
  292. Assessing the Prerequisite of Successful CSR Implementation: Are Consumers Aware of CSR Initiatives?
  293. Environment-friendly Tourists: What Do We Really Know About Them?
  294. Tourism and discretionary income allocation. Heterogeneity among households
  295. Challenging “Factor–Cluster Segmentation”
  296. Mission or money? Competitive challenges facing public sector nonprofit organisations in an institutionalised environment
  297. Different Tourists—Different Perceptions of Different Places: Accounting for Tourists' Perceptual Heterogeneity in Destination Image Measurement
  298. An Investigation of Tourists' Patterns of Obligation to Protect the Environment
  299. Management learning exercise and trainer's note for market segmentation in tourism
  300. Travel Agency Marketing Strategy: Insights from Switzerland
  301. What Motivates Which Volunteers? Psychographic Heterogeneity Among Volunteers in Australia
  302. Double degrees: double the trouble or twice the return?
  303. Assessing analytical robustness in cross‐cultural comparisons
  304. A Market-Oriented Approach to Responsibly Managing Information Privacy Concerns in Direct Marketing
  305. Cross‐cultural differences in survey response patterns
  306. How constrained a response: A comparison of binary, ordinal and metric answer formats
  307. Discretionary Expenditure and Tourism Consumption: Insights from a Choice Experiment
  308. The international volunteering market: market segments and competitive relations
  309. Question stability in brand image measurement: Comparing alternative answer formats and accounting for heterogeneity in descriptive models
  310. E-CRM and Managerial Discretion
  311. Chapter 5 Accepted Standards Undermining the Validity of Tourism Research
  312. Nature-Conserving Tourists: The Need for a Broader Perspective
  313. Are We Drawing the Right Conclusions? The Dangers of Answer Format Effects in Empirical Tourism Research
  314. Recycled water for consumer markets — a marketing research review and agenda
  315. Protecting Consumer Privacy in the Company's Best Interest
  316. Understanding barriers to leisure travel: Tourist fears as a marketing basis
  317. Improved Understanding of Tourists' Needs
  318. Delivering the Right Tourist Service to the Right People–A Comparison of Segmentation Approaches
  319. To Segment or Not to Segment? An Investigation of Segmentation Strategy Success Under Varying Market Conditions
  320. Should We Still Lecture or Just Post Examination Questions on the Web?: the nature of the shift towards pragmatism in undergraduate lecture attendance
  321. Empirical market segmentation: what you see is what you get
  322. Applying City Perception Analysis (CPA) for Destination Positioning Decisions
  323. Insights into Sustainable Tourists in Austria: A Data-based A Priori Segmentation Approach
  324. Beyond “Commonsense Segmentation”: A Systematics of Segmentation Approaches in Tourism
  325. Segmenting Markets by Bagged Clustering
  326. Behavioural market segments among surf tourists: investigating past destination choice
  327. Testing for Structural Change Over Time of Brand Attribute Perceptions in Market Segments
  328. Winter Tourist Segments in Austria: Identifying Stable Vacation Styles Using Bagged Clustering Techniques
  329. TRACKING DATA-DRIVEN MARKET SEGMENTS
  330. RISK PERCEPTIONS, EXPECTATIONS, DISAPPOINTMENTS, AND INFORMATION PROCESSING TENDENCIES OF ONE- AND TWO-STAR HOTEL GUESTS: IS THERE A MARKET FOR LOW-STAR HOTEL CATEGORIES IN AUSTRIA?
  331. Learning by Simulation -Computer Simulations for Strategic Marketing Decision Support in Tourism
  332. A Review of Data-Driven Market Segmentation in Tourism
  333. An examination of indexes for determining the number of clusters in binary data sets
  334. Business travellers’ hotel expectations and disappointments: A different perspective to hotel attribute importance investigation
  335. Behavioral Market Segmentation of Binary Guest Survey Data with Bagged Clustering
  336. Analyzing Destination Images: A Perceptual Charting Approach
  337. Market segmentation in tourism.
  338. 'Crises' that scare tourists: investigating tourists' travel-related concerns.
  339. Towards more thorough data-driven segmentation in tourism: a tracking framework for exploring segment development.
  340. Profiling the one- and two-star hotel guests for targeted segmentation action: a descriptive investigation of risk perceptions, expectations, disappointments and information processing tendencies.
  341. Behavioural market segmentation using the bagged clustering approach based on binary guest survey data: exploring and visualizing unobserved heterogeneity.
  342. Drivers of trip cancellations among Australian travellers.
  343. E-CRM and Managerial Discretion
  344. E-CRM and Managerial Discretion
  345. Environmentally Friendly Behaviors Measure
  346. Market segmentation approaches in tourism
  347. E-CRM and Managerial Discretion
  348. E-CRM and Managerial Discretion
  349. Ecotourists: who are they and what should we really call them?