All Stories

  1. Conversational AI chatbots as counselors for hospitality employees
  2. Event attendees’ crafting behaviors for AI-powered autonomous driving at events: A monitor and acceptance theory perspective
  3. Taste a Cup of Community Resilience: A Case of Coffee Leisure Farms in the Cordillera Administrative Region in the Philippines
  4. Healing experiences at resort hotels (HERH): Conceptualization and scale development
  5. An AI Approach to Support Student Mental Health: Case of Developing an AI-Powered Web-Platform with Nature-Based Mindfulness
  6. Utilize OCB-C-Driven Learning Mechanism to Empower Employees as Good Citizens: Perspective of Trial-and-Error Learning Theory
  7. Stronger family ties vs. less social contact: Use intention of autonomous vehicles in family tourism
  8. AI dogs vs. real dogs and human-like robots: clarification, conceptualization, and applications in tourism and hospitality settings
  9. Using YouTube meditation videos to boost mindfulness and occupational health
  10. Online Hosts’ Storytelling Strategies: A Narrative Analysis of Mindfulness-Themed Airbnb Online Experiences
  11. Customers’ intention to compliment and complain via AI-enabled platforms: A self-disclosure perspective
  12. Memory impressions in slow tourism: Intrapersonal and interpersonal authenticity as antecedents
  13. Sensory Experience at Farm-to-Table Events (SEFTE): conceptualization and scale development
  14. The impact of service robots on consumer response: Examining the roles of consumers' service expertise and technology expertise
  15. Cross-segment validation of customer support for AI-based service robots at luxury, fine-dining, casual, and quick-service restaurants
  16. Artificial intelligence-assisted mindfulness in tourism, hospitality, and events
  17. AI and supportive technology experiences of customers with visual impairments in hotel, restaurant, and travel contexts
  18. Religious beliefs and food waste prevention practices: mechanisms of divine and environmental awareness
  19. Formation of hotel employees’ service innovation performance: Mechanism of thriving at work and change-oriented organizational citizenship behavior
  20. Hotel general managers' brand love: A thematic analysis with general managers in the U.S.
  21. Well-Being and Performance in the Hotel Industry: A Multilevel Perspective
  22. Building restaurant customers’ technology readiness through robot-assisted experiences at multiple product levels
  23. Memorable dining experiences with five senses: Conceptualization and scale development
  24. Food choice motives and dining-out leftover prevention behavior: Integrated perspectives of planned behavior and norm activation
  25. When proactive employees meet the autonomy of work—A moderated mediation model based on agency theory and job characteristics theory
  26. Robotic employees vs. human employees: Customers’ perceived authenticity at casual dining restaurants
  27. Pipeline speed of chain-branded hotels in the U.S.: A competitive dynamics perspective
  28. A workplace-driven model on the formation of OCB-C: perspectives of social exchange theory and agency theory
  29. Perceived luxurious values and pay a price premium for Michelin-starred restaurants: A sequential mediation model with self-expansion and customer gratitude
  30. Clarifying the multi-order multidimensional structure of organizational citizenship behavior: A cross-cultural validation
  31. A hotel stay for a respite from work? Examining recovery experience, rumination and well-being among hotel and bed-and-breakfast guests
  32. Booth Attractiveness: Scale Development and Model Testing from a Mental Budgeting Perspective
  33. Would Travel Experiences or Possessions Make People Happier?
  34. Government and social trust vs. hotel response efficacy: A protection motivation perspective on hotel stay intention during the COVID-19 pandemic
  35. Authentic Leadership and Engaging Employees: A Moderated Mediation Model of Leader–Member Exchange and Power Distance
  36. Serve perfectly, being happier: A perfectionistic perspective on customer-driven hotel employee citizenship behavior and well-being
  37. Cash, credit card, or mobile? Examining customer payment preferences at chain restaurants in Taiwan
  38. Healthy food exposition attendees’ purchasing strategies: a mental budgeting perspective
  39. Travel for mindfulness through Zen retreat experience: A case study at Donghua Zen Temple
  40. The impact of religiosity on political skill: evidence from Muslim hotel employees in Turkey
  41. Reenergizing Through Angel Customers: Cross-Cultural Validation of Customer-Driven Employee Citizenship Behavior
  42. Hotel employees’ fun climate at work: Effects on work-family conflict and employee deep acting through a collectivistic perspective
  43. Love spillover from a hotel sub-brand to its corporate brand: An associative network theory perspective
  44. Decisional Factors Driving Household Food Waste Prevention: Evidence from Taiwanese Families
  45. Memorable Boat Show Experiences: Examining the Mechanisms of Value and Mianzi from the Perspective of High-end Chinese Attendees
  46. Hotel Restaurant Service Employees’ Sources of Positive and Negative Emotions
  47. Gratifications of travel photo sharing (GTPS) on social media: Scale development and cross-cultural validation
  48. Perceptions of Travel Importance, Benefits, and Constraints in Predicting Travel Behavior: A Cross-Cultural Comparison of Leisure Travel
  49. Work-Family Conflict and Psychological Well-Being of Tour Leaders: The Moderating Effect of Leisure Coping Styles
  50. Festival gamification: Conceptualization and scale development
  51. Hotel internal branding: A participatory action study with a case hotel
  52. Service employee dress: Effects on employee-customer interactions and customer-brand relationship at full-service restaurants
  53. A case study for student leadership development: A goal setting perspective
  54. Festival attachment: antecedents and effects on place attachment and place loyalty
  55. Destination Fascination and Destination Loyalty: Subjective Well-Being and Destination Attachment as Mediators
  56. Validating Novelty-Driven Serious Leisure at Aboriginal-Themed Museums
  57. Employee brand love and love behaviors: Perspectives of social exchange and rational choice
  58. The formation of sub-brand love and corporate brand love in hotel brand portfolios
  59. The Role of Guanxi in Chinese Tourists' Destination Loyalty
  60. Face Gain and Face Loss in Restaurant Consumers’ Brand Advocate Behaviors
  61. Sustainability indicators for festival tourism: A multi-stakeholder perspective
  62. Service Experiences at Luxury Hotels: Business Tourists’ Perspectives
  63. Leisure-work preference and hotel employees’ perceived subjective well-being
  64. Generation Y’s revisit intention and price premium for lifestyle hotels: brand love as the mediator
  65. Destination fascination: Conceptualization and scale development
  66. The Impact of Travel Brochures on Perceptions of Authenticity at Aboriginal Tourist Sites
  67. Antecedents and Outcomes of Lifestyle Hotel Brand Attachment and Love: The case of Gen Y
  68. Feeling better when buying more? Harmonious passion and obsessive passion in online food group buying
  69. Experiential value in branding food tourism
  70. Hotel brand portfolio strategy
  71. Coping Strategy in Hospitality Internships: A Mixed Method Approach
  72. Hotel Internal Branding: A Case of Tempus Hotel Taichung
  73. Interpersonal Trust, Organizational Culture, and Turnover Intention in Hotels: A Cross-Level Perspective
  74. Segmenting Taiwanese tourists to China by ethnic identity and generation
  75. Relationship between self-congruity and destination loyalty: Differences between first-time and repeat visitors
  76. From Destination Image to Destination Loyalty: Evidence From Recreation Farms in Taiwan