All Stories

  1. The establishment and breakdown of trust in human-bot marketing calls
  2. Selling on trains
  3. Leveraging Relations in Diaspora
  4. Descolonización y enseñanza del español
  5. Global Expectations, Local Realities: All-Inclusive Hotel Reviews and Responses on TripAdvisor
  6. Toward a multimodal pragmatics analysis of ambulant vending on a Buenos Aires trainline
  7. Language Practices and Processes among Latin Americans in Europe
  8. “What have you done?” Accounting for Covid-19 lockdown breaches on talk radio
  9. Fabricated ignorance
  10. A contrastive study of conventional indirectness in Spanish
  11. Translocalisation of values, relationality and offence.
  12. Sociality and moral conflicts
  13. “I’m Your Guy”: Self-Promoting Behaviour in a Slovenian Translators’ Forum
  14. Social relations among Spanish speaking Latin Americans in the London based diaspora.
  15. The speech particle 'vale'
  16. Confessions of Covid-19 lockdown breaches
  17. Service Encounter Discourse
  18. Alternative Approaches to Politeness and Impoliteness
  19. Benefits of adopting an ethnographic approach to (im)politeness research
  20. Intercultural communication in Spanish
  21. Exploring the moral compass
  22. Pragmatics of intimacy
  23. Language and speakerhood in migratory contexts
  24. Language surveillance
  25. Public denunciations
  26. Navigating commercial constraints in a Spanish service call.
  27. Car and vanpooling as an alternative to public transport
  28. Banal interculturalism
  29. Interviews as sites of ideological work
  30. Introduction
  31. Recorded interactions between police officers and drivers in traffic stops in Russia
  32. When routine calls for information become interpersonally sensitive
  33. A study into politeness strategies and politeness markers in Jordanian print advertisements as persuasive tools
  34. (Im)politeness in Service Encounters
  35. The (co-) construction of potentially interpersonally sensitive activities across languages and institutional contexts
  36. Requests and counters in Russian traffic police officer-citizen encounters
  37. When routine calls for information become interpersonally sensitive
  38. Disattending Customer Dissatisfaction on Facebook: A Case Study of a Slovenian Public Transport Company
  39. A Sociolinguistics of Diaspora
  40. The dynamics of complaining in a Latin American for-profit commercial setting
  41. “Talk to the hand”. Complaints to a public transport company
  42. Multilingual and transnational encounters in late modernity: Linguistic practices and social processes
  43. Introduction: Service provision in a globalised world
  44. 'A ella no le gusta que le digan María y a mí que me traten de tú'. A window into Latin American diversity
  45. 3. Telephone conversation openings across languages, cultures and settings
  46. Intra-cultural variation: Explanations in service calls to two Montevidean service providers.
  47. Interactional Closeness in Service Calls to a Montevidean Carer Service Company
  48. A Comparative Study of Certainty and Conventional Indirectness: Evidence from British English and Peninsular Spanish
  49. Complaint calls to a caregiver service company: The case of desahogo
  50. Spanish Pragmatics
  51. Current Trends in the Pragmatics of Spanish
  52. 2. The pragmatics of Spanish beyond Spain
  53. 7. Displaying closeness and respectful distance in Montevidean and Quiteño service encounters
  54. Task difficulty in speaking tests
  55. Pragmatic variation in Spanish:
  56. Linguistic Politeness in Britain and Uruguay