All Stories

  1. Influence of price and brand image on restaurant customers’ restaurant selection attribute

    Article • Journal of Foodservice Business Research, September 2017, Taylor & Francis

    Sungpo Yi, Jinlin Zhao

  2. Factors Influencing Customer Satisfaction or Dissatisfaction in the Restaurant Business Using AnswerTree Methodology

    Article • Journal of Quality Assurance in Hospitality & Tourism, June 2010, Taylor & Francis

    Jinlin Zhao

  3. Examining hotel crimes from police crime reports

    Article • Crime Prevention and Community Safety, December 2008, Springer Science + Business Media

    Jinlin Zhao

  4. Preface

    Article • January 2008, Elsevier

    Jinlin Zhao

  5. Competitive methods of multinational hotel companies in the new millennium (2000–2007)

    Article • January 2008, Elsevier

    Jinlin Zhao

  6. An Empirical Study of the Effect of Customer Participation on Service Quality

    Article • Journal of Quality Assurance in Hospitality & Tourism, August 2007, Taylor & Francis

    Jinlin Zhao

  7. Are Foreign Visitors More Likely Victimized In Hotels? Policy Implications

    Article • Security Journal, February 2006, Springer Science + Business Media

    Jinlin Zhao

  8. Japanese Travelers' Service Preferences in U.S. Hotels

    Article • Journal of Travel & Tourism Marketing, November 2003, Taylor & Francis

    Kyuho Lee, Jinlin Zhao

  9. Revving up for a New Year: Faculty Take to the Field

    Article • Journal of Hospitality & Tourism Education, October 2002, Taylor & Francis

    Jinlin Zhao

  10. The Restaurant Industry in China:

    Article • Journal of Restaurant & Foodservice Marketing, May 2002, Taylor & Francis

    Jinlin Zhao

  11. The antecedent factors influencing entry mode choices of multinational lodging firms

    Article • International Journal of Hospitality Management, March 1997, Elsevier

    Jinlin Zhao

  12. Segmenting the Business Traveler Market

    Article • Journal of Travel & Tourism Marketing, June 1993, Taylor & Francis

    Jinlin Zhao