All Stories

  1. How a Swiss luxury retailer implements process mining to improve data-driven customer excellence
  2. Improving Students’ Argumentation Skills Using Dynamic Machine-Learning–Based Modeling
  3. AI literacy and its implications for prompt engineering strategies
  4. Qualitative Insights into Organizational Value Creation: Decoding Characteristics of Metaverse Platforms
  5. Let Employees Train Their Own Chatbots: Design of Generative Ai-enabled Delegation Systems
  6. Augmenting Frontline Service Employee Onboarding via Hybrid Intelligence: Examining the Effects of Different Degrees of Human-GenAI Interaction
  7. Generative AI in Customer Support Services: A Framework for Augmenting the Routines of Frontline Service Employees
  8. Measuring university students’ ability to recognize argument structures and fallacies
  9. A Value Co-Creation Perspective on Data Labeling in Hybrid Intelligence Systems: A Design Study
  10. How to Support Students’ Self-Regulated Learning in Times of Crisis: An Embedded Technology-Based Intervention in Blended Learning Pedagogies
  11. Shared digital artifacts – Co-creators as beneficiaries in microlearning development
  12. Stairway to Heaven or Highway to Hell: A Model for Assessing Cognitive Automation Use Cases
  13. Metaverse platform ecosystems
  14. Charting the Evolution and Future of Conversational Agents: A Research Agenda Along Five Waves and New Frontiers
  15. Lawfulness by design – development and evaluation of lawful design patterns to consider legal requirements
  16. Leveraging Low Code Development of Smart Personal Assistants: An Integrated Design Approach with the SPADE Method
  17. Towards an Employee-Centered Design for Human-AI Collaboration: How Work Design Theory Informs the Design of AI Systems
  18. A Conceptual Model for Labeling in Reinforcement Learning Systems: A Value Co-creation Perspective
  19. Empowering Recommender Systems in ITSM: A Pipeline Reference Model for AI-Based Textual Data Quality Enrichment
  20. Designing Pedagogical Conversational Agents for Achieving Common Ground
  21. Introduction to the Minitrack on Digital Service and Service Digitalization
  22. How to Achieve Ethical Persuasive Design: A Review and Theoretical Propositions for Information Systems
  23. Enhancing argumentative writing with automated feedback and social comparison nudging
  24. Improving Students Argumentation Learning with Adaptive Self-Evaluation Nudging
  25. Designing Conversational Evaluation Tools
  26. Conversational Agents for Information Retrieval in the Education Domain
  27. The role of design patterns in the development and legal assessment of lawful technologies
  28. Gamifying Online Training in Management Education to Support Emotional Engagement and Problem-solving Skills
  29. Use IT again? Dynamic roles of habit, intention and their interaction on continued system use by individuals in utilitarian, volitional contexts
  30. Quantum computing
  31. How Conversational Agents Relieve Teams from Innovation Blockages
  32. How IT carve-out project complexity influences divestor performance in M&As
  33. Voice bots on the frontline: Voice-based interfaces enhance flow-like consumer experiences & boost service outcomes
  34. Why the agile mindset matters
  35. Adaptive Empathy Learning Support in Peer Review Scenarios
  36. Cognitive automation
  37. Designing a Co-creation System for the Development of Work-process-related Learning Material in Manufacturing
  38. Understanding the Design Elements Affecting User Acceptance of Intelligent Agents: Past, Present and Future
  39. It Takes Two to Tango: Design Thinking and Design Patterns for Better System Development
  40. Zum Datenschutz gestupst? Gestaltungsorientierte Entwicklung von Privacy Nudges vor dem Hintergrund ethischer und rechtlicher Leitlinien
  41. Entwurfsmuster für die interdisziplinäre Gestaltung rechtsverträglicher Systeme
  42. Vocational Training with Microlearning - How Low-Immersive 360-Degree Learning Environments Support Work-Process-Integrated Learning
  43. Analyzing Design Knowledge Representation in Design Science Research and Deriving Recommendations to Support Design Knowledge Codification
  44. Conceptualizing Design Knowledge in IS Research – A Review and Taxonomy of Design Knowledge Properties
  45. Mit LabTeams KI gestalten ­ Eine neue Methode für die menschenzentrierte Gestaltung von KI-basierten IT-Support-Services
  46. A Systematic Analysis of Scaling Capabilities of Conversational Agents for Digital Services
  47. 'I Will Follow You!' – How Recommendation Modality Impacts Processing Fluency and Purchase Intention
  48. Social Machines
  49. Unterstützung digitaler Bildungsprozesse durch interaktive gamifizierte Lernvideos – Wie innovative Lernvideos Motivation und Lernerfolg steigern können
  50. Why the Agile Mindset Matters
  51. AI-based Argumentation Tutoring – A Novel System Class to Improve Learners’ Argumentation Skills
  52. Quo Vadis Conferences in the Business and Information Systems Engineering (BISE) Community After Covid
  53. Female by Default? – Exploring the Effect of Voice Assistant Gender and Pitch on Trait and Trust Attribution
  54. ArgueTutor: An Adaptive Dialog-Based Learning System for Argumentation Skills
  55. Enhancing problem-solving skills with smart personal assistant technology
  56. Hybride Wissensarbeit
  57. How Data Analytics Competencies Can Foster Business Value– A Systematic Review and Way Forward
  58. The Influence of AI-Based Chatbots and Their Design on Users’ Trust and Information Sharing in Online Loan Applications
  59. Developing Lawful Technologies – A Revelatory Case Study on Design Patterns
  60. DELEN – A Process Model for the Systematic Development of Legitimate Digital Nudges
  61. Datenkompetenz durch edukatives Privacy Nudging: Zentrale Prinzipien und Effekte auf Lernprozesse
  62. Nutzungszentrierte Gestaltung von HI-basierten Dienstleistungen am Beispiel des IT-Support
  63. Supporting Cognitive and Emotional Empathic Writing of Students
  64. LEGIT Methodology: Towards Capturing Legal Compatibility of Design Science Artifacts
  65. Einführung in die Wirtschaftsinformatik
  66. Design Pattern as a Bridge Between Problem-Space and Solution-Space
  67. Value Co-Creation in Smart Services: A Functional Affordances Perspective on Smart Personal Assistants
  68. How Companies Can Benefifit from Interlinking External Crowds and Internal Employees
  69. The Hidden Value of Patterns – Using Design Patterns to Whitebox Technology Development in Legal Assessments
  70. CrowdServ – Konzept für ein hybrides Entscheidungsunterstützungssystem zur Validierung von Geschäftsmodellen
  71. Desperately seeking the artefacts and the foundations of native theory in gamification research: why information systems researchers can play a legitimate role in this discourse and how they can better contribute
  72. Software-Defined Business
  73. Interdisziplinäre Anforderungsmuster für smarte persönliche Assistenten
  74. Die Simulationsstudie als Evaluationsmethode
  75. Improving Students’ Problem-Solving Skills with Smart Personal Assistants
  76. Towards a New Methodology to Capture the Legal Compatibility of Conversational Speech Agents
  77. Open Business Model Innovation via the Internet: How Wiki Technologies Can Improve the Quality of Business Models
  78. Co-Creation durch Peers im digitalen Lernen – Wie Plattformen und Chatbots die Partizipation bei der Lernmaterialerstellung begleiten können
  79. How to Manage Crowdsourcing Platforms Effectively
  80. A Conversational Agent to Improve Response Quality in Course Evaluations
  81. AL: An Adaptive Learning Support System for Argumentation Skills
  82. Sara, the Lecturer: Improving Learning in Online Education with a Scaffolding-Based Conversational Agent
  83. Does Context Matter for Value Co-Creation in Smart Learning Services?
  84. Trust in Smart Personal Assistants: A Systematic Literature Review and Development of a Research Agenda
  85. Wie können Systeme künstlicher Intelligenz ohne Qualitätsverlust rechtsverträglich gestaltet werden?
  86. Rechtsverträgliche und qualitätszentrierte Gestaltung für „KI made in Germany“
  87. Designing for Crowdfunding Co-creation
  88. The Nature of Crowd Work and its Effects on Individuals’ Work Perception
  89. Understanding User Preferences of Digital Privacy Nudges – A Best-Worst Scaling Approach
  90. Dienstleistungsengineering und -management
  91. Modeling Support for Mass Collaboration in Open Innovation Initiatives—The Facilitation Process Model 2.0
  92. Moving towards a Non-Dyadic View on Service Systems and its Operationalization – Applying the Hypergraph-based Service System Model
  93. Gestaltung vernetzt-flexibler Arbeit
  94. Export beruflicher Aus- und Weiterbildung
  95. Hintergrund und Zielsetzung des kuLtig-Projektes
  96. Aufbau und Ablauf des kuLtig-Projektes
  97. Chunking Big Journeys into Smaller Trips: Combining Peer Creation and Gamification to Design a Continuing Education Concept for Energy Consultants
  98. Reward-based Crowdfunding
  99. A Corpus for Argumentative Writing Support in German
  100. Künstliche Intelligenz und menschliche Kompetenz zur Automatisierung und Personalisierung von Dienstleistungen am Beispiel des Support
  101. Der Ansatz von Mustern zur systematischen Steigerung der Rechtsverträglichkeit und Dienstleistungsqualität bei der Entwicklung soziotechnischer Systeme
  102. Gestaltungsdimensionen der Digitalisierung – Wie Dienstleistungssysteme den Wandel antreiben und welche Faktoren eine Rolle spielen
  103. Value Co-Creation in Smart Services: A Functional Affordances Perspective on Smart Personal Assistants
  104. Doing a Doctorate in BISE in Germany, Austria and Switzerland? A Debate on the Why, What and How
  105. How to scale up contact-intensive services: ICT-enabled service innovation
  106. Ladders for Learning: Is Scaffolding the Key to Teaching Problem Solving in Technology-mediated Learning Contexts?
  107. Internes Crowdsourcing – Herausforderungen und Lösungsstrategien für eine erfolgreiche Transformation der Arbeitsorganisation
  108. Crowdsourcing-Plattformen als neue Marktplätze für Arbeit. Die Neuorganisation von Arbeit im Informationsraum und ihre Implikationen
  109. Hybrid Intelligence
  110. Nutzergenerierte Dienstleistungssysteme zur digitalen Transformation von Organisationen
  111. Crowdworking-Plattformen als innovative Dienstleistungssysteme
  112. Agile Dienstleistungsentwicklung in einer Smart City – Eine Plattform zur systematischen Erstellung digitaler bürgernaher Dienstleistungen
  113. Radically rethinking the way crowdfunding works: the case of JumpStartFund and the Hyperloop
  114. Chancen und Herausforderungen des digitalen Lernens
  115. Why Incorporating a Platform-Intermediary can Increase Crowdsourcees’ Engagement
  116. Conquering the Challenge of Continuous Business Model Improvement
  117. Process is King: Evaluating the Performance of Technology-mediated Learning in Vocational Software Training
  118. Design principles for a hybrid intelligence decision support system for business model validation
  119. The New Fontiers of Service Systems Engineering
  120. Future Work and Enterprise Systems
  121. Higher Education and the Opportunities and Challenges of Educational Technology
  122. Dienstleistungssysteme im Smart City Kontext: Herausforderungen, Anwendungsfälle und Lösungskonzepte
  123. Mobiles Lernen in praktischen Trainings
  124. Einführung von Crowd-Based Support Dienstleistungen zur Verbesserung der Softwareeinführung
  125. Erstellung neuer Geschäftsmodelle für IKT-basierte, personenbezogene Dienstleistungssysteme
  126. Anforderungs- und Entwurfsmuster als Instrumente des Privacy by Design
  127. Crowdworking-Plattformen als Enabler neuer Formen der Arbeitsorganisation
  128. “Openness” with and without Information Technology: A Framework and a Brief History
  129. Not just an ego-trip: Exploring backers’ motivation for funding in incentive-based crowdfunding
  130. How to Manage Crowdsourcing Platforms Effectively?
  131. Keep them alive! Design and Evaluation of the “Community Fostering Reference Model”
  132. Auf dem Weg zu einer Informatik neuer Prägung in Wissenschaft, Studium und Wirtschaft
  133. Von Kunden für Kunden: Crowd Services als Erweiterung der Digital Customer Experience
  134. FC Bayern München goes social – the value of social media for professional sports clubs
  135. Leveraging the Power of the Crowd for Software Testing
  136. Crowdfunding zur Gründungsfinanzierung von Startups aus dem universitären Bereich
  137. The Efficient Provision of Culture-Sensitive Services: A Modularization Approach
  138. From requirement to design patterns for ubiquitous computing applications
  139. Rate or Trade? Identifying Winning Ideas in Open Idea Sourcing
  140. SINIT@VW – Ein Ansatz zur systematischen Identifikation des Nutzens von IT-Anwendungen
  141. Design and evaluation of a service-oriented collaborative consumption platform for the elderly
  142. How to use behavioral research insights on trust for HCI system design
  143. Has NFC the potential to revolutionize self-reported electronic data capture?