All Stories

  1. Managing Customer Expectations and Priorities in Service Systems

    Article • Management Science, August 2017, INFORMS

    Gad Allon

  2. Does Social Interaction Improve Learning Outcomes? Evidence from Field Experiments on Massive Open Online Courses

    Article • Manufacturing & Service Operations Management, April 2017, INFORMS

    Professor Jan A Van Mieghem, Gad Allon

  3. Lean Transformation at Global Connect

    Article • January 2017, Emerald

    Gad Allon

  4. HP Product Variety Management

    Article • January 2017, Emerald

    Gad Allon

  5. Sugar & Spice Desserts: Strategic Position Defensibility

    Article • January 2017, Emerald

    Gad Allon

  6. How Do Delay Announcements Shape Customer Behavior? An Empirical Study

    Article • Management Science, January 2017, INFORMS

    Gad Allon

  7. HP Product Variety Management

    Article • January 2016, SAGE Publications

    Professor Jan A Van Mieghem, Gad Allon

  8. Information Sharing in Supply Chains: An Empirical and Theoretical Valuation

    Article • Management Science, November 2015, INFORMS

    Professor Jan A Van Mieghem, Gad Allon

  9. Price Competition Under Mixed Multinomial Logit Demand Functions

    Article • Management Science, August 2013, INFORMS

    Gad Allon

  10. The Impact of Size and Occupancy of Hospital on the Extent of Ambulance Diversion: Theory and Evidence

    Article • Operations Research, June 2013, INFORMS

    Gad Allon

  11. Bounded Rationality in Service Systems

    Article • Manufacturing & Service Operations Management, May 2013, INFORMS

    Professor Tingliang Huang, Gad Allon

  12. Cutting in Line: Social Norms in Queues

    Article • Management Science, March 2012, INFORMS

    Gad Allon

  13. Sugar & Spice Desserts: Strategic Position Defensibility

    Article • January 2012, SAGE Publications

    Gad Allon

  14. “We Will Be Right with You”: Managing Customer Expectations with Vague Promises and Cheap Talk

    Article • Operations Research, December 2011, INFORMS

    Gad Allon

  15. The Impact of Delaying the Delay Announcements

    Article • Operations Research, October 2011, INFORMS

    Gad Allon

  16. Pricing and Scheduling Decisions

    Article • January 2011, Wiley

    Gad Allon

  17. A Note on the Relationship Among Capacity, Pricing, and Inventory in a Make-to-Stock System

    Article • Production and Operations Management, November 2010, Wiley

    Gad Allon

  18. Pricing and Dimensioning Competing Large-Scale Service Providers

    Article • Manufacturing & Service Operations Management, July 2010, INFORMS

    Gad Allon

  19. The Mexico-China Sourcing Game: Teaching Global Dual Sourcing

    Article • INFORMS Transactions on Education, May 2010, INFORMS

    Professor Jan A Van Mieghem, Gad Allon

  20. Global Dual Sourcing: Tailored Base-Surge Allocation to Near- and Offshore Production

    Article • Management Science, January 2010, INFORMS

    Professor Jan A Van Mieghem, Gad Allon

  21. Lean Transformation at Global Connect

    Article • January 2010, SAGE Publications

    Gad Allon

  22. Competition in Service Industries with Segmented Markets

    Article • Management Science, April 2009, INFORMS

    Gad Allon

  23. Cheap Talk in Operations: Role of Intentional Vagueness

    Article • January 2009, Springer Science + Business Media

    Gad Allon

  24. Service Competition with General Queueing Facilities

    Article • Operations Research, August 2008, INFORMS

    Gad Allon

  25. Competition in Service Industries

    Article • Operations Research, February 2007, INFORMS

    Gad Allon

  26. Bounded Rationality in Service Systems

    Article • SSRN Electronic Journal, Elsevier

    Professor Tingliang Huang, Gad Allon

  27. Does Social Interaction Improve Service Quality? Field Evidence from Massive Open Online Education

    Article • SSRN Electronic Journal, Elsevier

    Professor Jan A Van Mieghem, Gad Allon

  28. Global Dual Sourcing: Tailored Base Surge Allocation to Near and Offshore Production

    Article • SSRN Electronic Journal, Elsevier

    Professor Jan A Van Mieghem, Gad Allon

  29. Information-Sharing in Supply Chains: An Empirical and Theoretical Valuation

    Article • SSRN Electronic Journal, Elsevier

    Professor Jan A Van Mieghem, Gad Allon

  30. Managing Customer Expectations and Priorities in Service Systems

    Article • SSRN Electronic Journal, Elsevier

    Gad Allon

  31. Skill Management in Large-Scale Service Marketplaces

    Article • SSRN Electronic Journal, Elsevier

    Gad Allon

  32. Competition in Service Industries with Segmented Markets

    Article • SSRN Electronic Journal, Elsevier

    Gad Allon

  33. Service Competition with General Queueing Facilities

    Article • SSRN Electronic Journal, Elsevier

    Gad Allon

  34. Poaching Workers in a Supply Chain: Enemy from Within?

    Article • SSRN Electronic Journal, Elsevier

    Gad Allon

  35. Managing Service Systems in the Presence of Social Networks

    Article • SSRN Electronic Journal, Elsevier

    Gad Allon

  36. 'We Will Be Right with You': Managing Customers with Vague Promises

    Article • SSRN Electronic Journal, Elsevier

    Gad Allon

  37. Buying from the Babbling Newsvendor: Availability Information and Cheap Talk

    Article • SSRN Electronic Journal, Elsevier

    Gad Allon

  38. Outsourcing Service Processes to a Common Service Provider under Price and Time Competition

    Article • SSRN Electronic Journal, Elsevier

    Gad Allon

  39. On the Relationship between Price and Capacity Decisions in Inventory Systems with Stochastic Demand

    Article • SSRN Electronic Journal, Elsevier

    Gad Allon

  40. Would the Social Planner Let Bags Fly Free?

    Article • SSRN Electronic Journal, Elsevier

    Gad Allon

  41. The Impact of Size and Occupancy of Hospital on the Extent of Ambulance Diversion: Theory and Evidence

    Article • SSRN Electronic Journal, Elsevier

    Gad Allon