All Stories

  1. Towards a better understanding of business competitiveness: Micro, small, and medium enterprises context
  2. Critical success factors, knowledge management, organizational learning, and financial performance in tourism SMEs
  3. The Impact of Entrepreneurship Education on Entrepreneurial Passion and Behaviour: Evidence from Indonesian MSMEs
  4. Projected Versus Organic: Mapping Destination Image Congruence
  5. Generative AI Chatbot Prompting for Excellent Customer Service in Tourism
  6. The Digital Wanderlust: Exploring How Tourism Short Video Cyberloafing Translates Into Travel Intentions
  7. Adapting the TOURQUAL scale for Accessible Tourism: Assessing Service Quality for People with Physical Disabilities
  8. Longing for Digital‐Free Trips: The Case of a Yoga Retreat
  9. Exploring factors affecting consumers’ revisit intention towards luxury hotels in the post-pandemic era
  10. Food influencers on Instagram: Unveiling the pathways to customer inspiration, perceived value, and eWOM
  11. Demand–supply co-evolution in ethnic homestay tourism: A stakeholder-based, mixed-methods analysis
  12. Sense of security in LGBT+ tourism
  13. Mapping Perceived Service Quality in Tourism Resorts through User-Generated Content
  14. Servant leadership and the innovative service behaviours of hotel employees: a dual-path model
  15. Unpacking Destination Brand Equity: The Influence of Brand Familiarity and Perceived Quality Through Brand Image
  16. Reimagining travel memories: the role of artificial intelligence in shaping tourist experiences
  17. Impulse buying in travel live streaming: A deep learning-based dual-stage PLS-SEM-ANN analysis
  18. Towards a better understanding of food raft entrepreneurs’ ecological behaviour
  19. Towards a better understanding of tourist satisfaction in ethnic-minority villages: A sentiment analysis approach
  20. Tourists’ fresh start mindset in destination marketing
  21. How do spectator-to-spectator negative interactions lead to a less memorable and recommended sport tourism experience through internal attention and involvement?
  22. Investigating hotel sustainability ‘from the top’: insights from hotel marketing consortia managers and sustainability experts
  23. Overcrowding, Risk Perception, and Protective Behaviors: A Study on Tourist Decision‐Making
  24. Can AI improve hotel service performance? A systematic review using ADO-TCM
  25. Exploring the impact of travel vlog attributes on silver tourists’ behavioural intentions: the role of cognitive and emotional resonance
  26. Symmetrical and asymmetrical analyses of hotel guests’ pro-environmental behaviours
  27. Exploring the creativity flow in doctoral education: The case of tourism and hospitality management field
  28. Memorable Whale Watching Tourism Experiences: Insights From the Azores
  29. Perceptions of the quality of tourist and visitor attractions: a comparative survey of tourists and residents
  30. AI colleagues: how AI influences hotel employees’ service performance?
  31. Unveiling the Myth: How Streamer Attractiveness Drives Impulse Buying in Live Streaming
  32. Memorable wellness tourism experiences: antecedents that lead to enjoyable outcomes
  33. Opting for smart hotels: do digital immigrants perceive differently than digital natives do?
  34. Towards a better understanding of enhancing task performance in resort hotels
  35. Scale Development and Validation of Corporate Digital Responsibility—A Consumer Perspective
  36. 'Big-5' Personality Traits and Revisit Intentions: The Mediating Effect of Memorable Tourism Experiences
  37. Leveraging the experiencescape for destination attractiveness: empirical insights from casino resorts
  38. Towards a better understanding of customer satisfaction with shopping mall food courts
  39. Memories are not all positive: Conceptualizing negative memorable food, drink, and culinary tourism experiences
  40. Visual narratives and the tourist gaze: Foreign tourists’ perceptions of rural Iran
  41. Memorable digital-free tourism experiences: Antecedents and outcomes
  42. Memorable wildlife tourism experience: Evidence from the Mole National Park
  43. Bounce-back strategies: Revitalizing the hotel industry post-pandemic
  44. Wellness spa hotel experience: evidence from spa hotel guests in Serbia
  45. Fine dining with the package service: master chefs’ perspectives
  46. Exploring Guests’ Satisfaction and Dissatisfaction with Homestay Experiences: A Netnographic Study of a Rural Tourism Destination in Vietnam
  47. TOURQUAL scale: psychometric properties and internal structure validation
  48. Antecedents of memorable heritage tourism experiences: an application of stimuli–organism–response theory
  49. Antecedents of domestic visitor’s memorable experiences and gender difference: a heritage tourism context
  50. Experience‐driven well‐being and purchase: An alternative model of memorable wine tourism experiences
  51. Remembrance of travels past: creating memorable halal food experiences among non-muslim Chinese tourists
  52. Build trust, they will come: the case of casino high rollers!
  53. Experience-driven well-being: the case of unmanned smart hotels
  54. Value co-destruction in Airbnb: Antecedents and outcomes
  55. Beyond the homestay: Women’s participation in rural tourism development in Mekong Delta, Vietnam
  56. Service Agent Driven Co-Created Caring in Chat-Based Customer Service Encounters
  57. The role of experiential familiarity in shaping hotel-chain competitiveness
  58. Motivations for domestic overnight travel by Finnish disc golfers: a serious-leisure perspective
  59. Future Travel Intentions in Light of Risk and Uncertainty: An Extended Theory of Planned Behavior
  60. Robotic service quality, authenticity, and revisit intention to restaurants in China: extending cognitive appraisal theory
  61. Antecedents and outcomes of memorable wildlife tourism experiences
  62. Examining the antecedents and outcomes of satisfaction in film festival context: Further evidence of validity of the eudaimonic feelings construct
  63. Impact of sustainability communication on German tourists’ willingness to pay for a Finnish cottage holiday
  64. Value co-destruction in tourism and hospitality: a systematic literature review and future research agenda
  65. Capturing eudaimonic feelings in tourism experience: A construct proposal and preliminary empirical evidence
  66. The impact of cruise ship dinescape on travellers’ behaviour
  67. Antecedents and outcomes of memorable volunteer tourism experiences
  68. Towards a better understanding of memorable wellness tourism experience
  69. Memorable Halal Tourism Experience and Its Effects on Place Attachment
  70. Sources of negative memorable experiences: Finnish Airbnb guest perspectives
  71. Memorable nature-based tourism experience, place attachment and tourists’ environmentally responsible behaviour
  72. Sources of Value co-creation, co-destruction and co-recovery at Airbnb in the Context of the COVID-19 Pandemic
  73. Toward a Better Understanding of Memorable Souvenir Shopping Experiences
  74. “Ask Google Assistant Where to Travel” Tourists’ Interactive Experiences With Smart Speakers: An Assemblage Theory Approach
  75. Memorable tourism experience: A review and research agenda
  76. Antecedents and outcomes of memorable halal food experiences of non-Muslim tourists
  77. Airbnb: what determines a memorable experience?
  78. Consumption Motivations, Savored Positive Emotions, and Savoring Processes in Recalling Travel Experiences of Food
  79. Domestic tourists and local food consumption: motivations, positive emotions and savouring processes
  80. Motivational, emotional and memorable dimensions of non-Muslim tourists’ halal food experiences
  81. A new conceptual framework for memorable Airbnb experiences: guests’ perspectives
  82. Use numbers not words! Communicating hotels’ cleaning programs for COVID-19 from the brand perspective
  83. Connections Between Culinary Tourism Experiences and Memory
  84. Spillover effect, positive emotions and savouring processes: Airbnb guests’ perspective
  85. Interactive value formation: drivers and outcomes from Airbnb guests’ perspectives
  86. Negative memorable experience: North American and British Airbnb guests’ perspectives
  87. Tourists’ motivations, emotions and memorable local food experiences
  88. Determinants of the continuance intention of Airbnb users: consumption values, co-creation, information overload and satisfaction
  89. Tourism experiences, memorability and behavioural intentions: a study of tourists in Sardinia, Italy
  90. Extending the memorable tourism experience construct: an investigation of memories of local food experiences
  91. Sources of value co-destruction: Uber customer perspectives
  92. Sources of distrust: Airbnb guests' perspectives
  93. Exploring the dimensions of online destination brand experience: Spanish and North American tourists' perspectives
  94. Exploring the antecedents of value co-creation: guests’ perspectives on Finnish hotels
  95. Exploring the antecedents of value no-creation: Cruise tourists’ perspective
  96. Exploring tourists' memorable hospitality experiences: An Airbnb perspective
  97. My bad for wanting to try something unique: sources of value co-destruction in the Airbnb context
  98. Is there more to the effects of tourists’ local food consumption on post-consumption behaviour?
  99. Towards a better understanding of interactive value formation: Three value outcomes perspective
  100. Antecedents of a memorable hotel experience: Finnish hotels perspective
  101. The memorable souvenir-shopping experience: antecedents and outcomes
  102. Linking accommodation choice, information overload and choice overload
  103. You never know what you will get in an Airbnb: poor communication destroys value for guests
  104. The more the merrier: Souvenir shopping, the absence of choice overload and preferred attributes
  105. Sharing in the host–guest relationship: perspectives on the Airbnb hospitality experience
  106. What am I going to do now? Examining choice overload in vacation activities using the familiarity concept
  107. A netnographic examination of tourists’ memorable hotel experiences
  108. Memories of gastronomic experiences, savoured positive emotions and savouring processes
  109. Antecedents of memorable tourism experience related to behavioral intentions
  110. Value co-creation and co-destruction in the Airbnb sharing economy
  111. Relative contributions of souvenirs on memorability of a trip experience and revisit intention: a study of visitors to Rovaniemi, Finland
  112. Exploring tourists’ memorable food experiences: a study of visitors to Santa’s official hometown
  113. Emotions elicited by local food consumption, memories, place attachment and behavioural intentions
  114. Activity participation home and away – examining the spillover theory among families on holiday
  115. Memorable tourism experiences: antecedents and outcomes
  116. Well-Being of Locals, Tourist Experiences and Destination Competitiveness