All Stories

  1. Monopoly Pricing in the Presence of Social Learning

    Article • Management Science, November 2017, INFORMS

    Costis Maglaras

  2. Optimal Price and Delay Differentiation in Large-Scale Queueing Systems

    Article • Management Science, February 2017, INFORMS

    Costis Maglaras

  3. Cross-Selling in a Call Center with a Heterogeneous Customer Population

    Article • Operations Research, April 2009, INFORMS

    Costis Maglaras

  4. Dynamic Pricing and Lead-Time Quotation for a Multiclass Make-to-Order Queue

    Article • Management Science, June 2008, INFORMS

    Costis Maglaras

  5. Operations in the Service Industries: Introduction to the Special Issue

    Article • Production and Operations Management, May 2008, Wiley

    Costis Maglaras, Julius Schlesinger Professor of Operations Management Michael Pinedo